Welcome to our website!
The protection of your privacy and personal data is very important to us. In the following, you will find information on the collection and use of personal data during your visit to our website.
Collection of statistical data
You can visit our websites without having to provide any personal information. This also means we do not store any personal data. To improve our service, we only analyse statistical data that does not allow your identity to be determined.
The IP address of the computer that sent the request is not stored. It is therefore not possible to create personal user profiles.
Collection and processing when using the contact form
When you use the contact form, we only collect personal data that you have provided (any information concerning the personal or material circumstances of a defined or definable natural person).
Providing us with your name and e-mail address is optional. Your e-mail address is required to process your request and is only used for this purpose. Your data is then deleted if you did not agree to its further use.
Collection, processing and use of personal data
We only collect personal data that you have provided (any information concerning the personal or material circumstances of a defined or definable natural person). Your personal data is processed and used whilst we handle your order and process your requests.
After your order has been completely processed, your data is at first stored taking into account retention periods relating to tax and commercial law. Your data is then deleted, if you did not agree to its further use.
Use of e-mail address for sending newsletters
Except in relation to your order, we use your e-mail address solely for our own advertising purposes and newsletters provided that you have explicitly agreed to this.
Your declaration of consent regarding this reads as follows:
“I would like to receive regular e-mails from DIGITTRADE about any interesting offers.”
You can unsubscribe from the newsletter at any time by using the appropriate link in the newsletter or by sending us a message. You can find contact details in our ‘about us’ section. Your e-mail address is then deleted.
Data storage device repairs and data recovery
Any data storage device production and repairs, or data restore and recovery is performed in a secure environment. The order for data storage device repairs and data recovery must be issued in writing, where, particularly in detail, order requirements must be set in accordance with §11 BDSG (German Federal Data Protection Act). If we believe that your instruction breaches the BDSG or any other data protection regulations, we will notify you immediately that the order will not be carried out until the issue is resolved.
The restored and recovered data is temporarily stored on secure data storage devices during processing and is permanently deleted after it has been given back to the client. All our employees are obliged to maintain data secrecy in accordance with §5 BDSG.
Disclosure of personal data
No personal data is disclosed to third parties without your explicit consent. The only exceptions are our service partners, who are required to process the contractual relationship. In these cases, we strictly adhere to the provisions of the BDSG. The amount of data transfer is kept to a minimum.
Links to external websites
When using links to external websites, please note that these websites have their own data protection terms and conditions, for which we assume no responsibility.
Disclosure, correction, blocking and deleting of data
You have the right at all times to free information concerning your stored data. You also have the right to correct, delete or block your stored data. Please contact us if you have any questions. You can find contact details in our ‘about us’ section.